Delivery and Return


The delivery time for items is 4 to 7 working days. Please note that for orders of 3 or more items, this lead time may be extended.

If a delay is likely to occur in delivery, Holbox Spirit undertakes to notify the customer as quickly as possible. Holbox Spirit will then contact the postal services in order to open an investigation, it being noted that the delays for a postal investigation can be long.

In the event of a prolonged delivery delay, the customer is invited to report it as quickly as possible to Holbox Spirit by email to:

  • Metropolitan France

    Mondial Relay: €6.90 (free from €70)

    At home: €9.90

  • Martinique, Guadeloupe, Reunion

    At home: €12.90 (free from €80)

  • Swiss

    At home: €16.90

  • European Union

    At home: €12.90 (free from €80)

retour gratuit sous 14 jours

Free returns within 14 days WITH NO MINIMUM PURCHASE

Have you received your order but some items are not suitable? Don't worry, you can return them to us.

You have 14 days to return them to us from the date of receipt.

We will refund you within 3 days of receiving your return. The refund will be made to the payment method used to validate the order and you will be informed of the transaction by email.

  • retour gratuit mondial relay

    Return with Mondial Relay

    FREE RETURN for orders placed in Metropolitan France

  • RETURN by La Poste (or other carrier of your choice)

    Returns by La Poste are your responsibility and must be sent to the following address:


    224 Franklin Roosevelt Avenue

    69500 ​​BRON - FRANCE

  • première étape de retour mondial relay

    Make your return request

    Send a return request email to and indicate your order number, the reason for your return and the items to return.

  • deuxième étape de retour mondial relay

    Receive the return label

    Download and print the Mondial Relay pre-paid label received by email and stick it on your package.

  • troisième étape de retour mondial relay

    Send the package

    Drop off your package at a Mondial Relay point.

    Find relay points around me >

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