Delivery and Return
TIME LIMIT :
Free returns within 14 days WITH NO MINIMUM PURCHASE
Have you received your order but some items are not suitable? Don't worry, you can return them to us.
You have 14 days to return them to us from the date of receipt.
We will refund you within 3 days of receiving your return. The refund will be made to the payment method used to validate the order and you will be informed of the transaction by email.
Return methods:
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Return with Mondial Relay
FREE RETURN for orders placed in Metropolitan France*
* Excluding curtains (the return of curtains is only via post)
Mondial Relay return procedure (Metropolitan France):
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Make your return request
Send a return request email to contact@holboxspirit.fr and indicate your order number, the reason for your return and the items to return.
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Receive the return label
Download and print the Mondial Relay pre-paid label received by email and stick it on your package.
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Send the package
Drop off your package at a Mondial Relay point.
